Reviews
Great service, problem was resolved very timely.Technician very knowledgeable and they were the best.
Facemeyer is always very responsive and come out quick to diagnose HVAC concerns. The tech was very knowledgeable and completed the compressor work in no time.
Called on holiday weekend and they showed up within hours. Diagnosed and quoted competitive repair .... completed within a day !! Prompt, Fair, Reliable .... they're my new "Go To" company for A/C service ????
These guys are awesome. Just moved into Longwood area and moved into a house with two 5 ton units which were original to the home (1998). Wanted to replace them proactively to try and save a few bucks on utility bills and get better comfort. Rodney talked me through everything including the utility rebates, didn't upsell me but made suggestions to get me to where I would end up happy, and offered a competitive price. We ended up getting two Trane XV 17 units and we are happy with the upgrade.
Came home from vacation at 11:00 PM and the thermostat said 85. Called Facemyer immediately. Answering Service was good, offered a call within two hours or next day. I chose next day and Facemyer called around 7:00 am. Made appointment for 2 - 4 pm that day. They called around 10:30 and asked if the tech could come early. Yes, please and thank you! Ferris got there around 11:00 and got my system up and running. Replaced a capacitor that was installed by another company only two years ago. But, Ferris dug deeper than that other company and found the underlying cause. Really appreciated the way he talked to me and showed me what he was doing. Could not be happier with Facemyer.
I've dealt with Facemyer for a number of years and the service has always been excellent. This is a company that cares about their customers.
Recently called Facemeyer after a recomendation from a friend who uses their services. I first called at 9 pm on a Friday night, and had a call back from a tech within an hour who was able to schedule a service call for the next morning.
I was able to resolve the issue, so didn't have them come on Saturday afterall, but did schedule a maintenance call for early the next week.
The tech arrived on-time and completed the service for what I feel was reasonable.
Plan to use for future AC needs.