Reviews
Excellent customer service!
Workmanship of installers was suburb!
AC unit works great.
Excellent communication.
Very pleased!
Would definitely use their services again!
I definitely recommend this company. They went above and beyond our expectations with our A/C installation. Everyone we encountered was very professional, even the after hours individuals. My husband and i appreciate how thorough this staff was and the way they made sure to explain and show us everything to ensure we understood and saw what they worked on. They were even early for their installation appointment! Thank you so much!
We have used Facemyer for the past ten years, they are always courteous, on time, and are knowledgeable. They installed one of our units when we put an addition on our house and we have used them ever since. They offer contracts to service our units twice a year for reasonable prices and are pleased with their work.
Hey Rod, First, I want to say that your emergency service has been excellent. The two times I have needed help on a weekend you have done a great job.
Good service
I had an emergency with my A/C blowing hot air in this high heat.
I placed a call to Facemyer Air and was told a tech is scheduled between 3 - 5.
I received a call at 3:15 letting me know the tech was on his way. My tech "Cory" arrived @ 3:30. Cory was professional, quickly began troubleshooting the issue/determined cause then replaced the part which caused the problem. Tested A/C and confirmed system was cooling as expected. Service completed & system cooling by 4pm.
I recommend Facemyer & Cory highly for all A/C repairs. Thankyou to the Facemyer 's entire team!
After having some issues with the company we used to service our A/C unit for the last several years (unreturned phone calls, scheduling problems, etc.), we decided to use a different company to service our unit and contacted Facemyer A/C and Heating.
We could not be happier with our decision and in fact wish we had contacted Facemyer years ago! From start to finish it was such a positive, seamless experience. When I called, the employees I spoke with on the phone to schedule our appointment were fantastic - they listened to my needs, provided me with great information and scheduled my appointment for the following day. The Service Tech (Red) was great. He was friendly, courteous, on time, efficient, and best of all knowledgable. He didn't try to sell me extra equipment or services like our previous company - but made sure our needs were met and any questions we had were answered. We were more than satisfied with their service.
I highly recommend Facemyer A/C and Heating and look forward to working with them moving forward for all our A/C and heating needs. The level of service we received exceeded our expectations ... and they are certainly worthy of this 5-star review (I would give them 10 stars if I could!).
Excellent technician