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Hugo Nieto's Profile Image
Hugo Nieto, 3+ years ago

I called after hours (6pm) for my AC which had stopped working. With a toddler at home I was in need of fast service. The answering service which took my call said someone would get back to me within the hour. That time frame concerned me, but it was in 10mins that the serviceman (Dale) called me. He said he would be here in 20 to 25 mins...he arrived in 20. He was here 40 mins total with a fair price for the repair. I was told up front of a $104.00 service call.
I am impressed and grateful for the prompt service. I asked Dale how long this company has been in business as I had not heard of them before and he replied since the 1990s.
I plan on keeping the Facemyer sticker Dale gave me at eye level on my ac unit as i will be using them again.

Steven Placey's Profile Image
Steven Placey, 3+ years ago

The installation went really well. With all the A/C companies I've dealt with in the past, Facemyer is, by far, the best. I'm really glad I chose Facemyer and extremely happy with the installation of the Air Handler and Heat pump. All the technicians were professional, courteous and friendly. I will definitely choose Facemyer in the future as well as recommend Facemyer to my family and friends.

Craig R's Profile Image
Craig R, 3+ years ago

I was recommended this company by my friend who is a house inspector for the Orlando area. I was quite pleased with my entire experience. I spoke with the owner of the company a few times and told him what I was looking for and some of the issues I had with AC units in the past. When Jason came out for the initial inspection I was very impressed with the thoroughness and attempt to make sure every question and concern I had was answered. The poor guy spent about 3 hours at my house measuring windows, spaces, doing home energy audits... At the end of all this he did not attempt a "hard sale" which I was concerned about, instead he simply said thank you for your time and give me a call if you would like to purchase the unit. I informed him the following day I was interested and the unit was installed within a week. This company also does all their own installations and the technicians are well experienced and knowledgeable.
Overall I was very pleased with the purchase and experience and would recommend them to anyone.

Camille Cira's Profile Image
Camille Cira, 3+ years ago

We have been using Facemyer Air Conditioning since 1996 when they installed our unit. They are always professional, knowledgeable and courteous. I have recommended them many times over the years.

Deborah Nash's Profile Image
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Deborah Nash, 3+ years ago

I have been using Facemyer since 1992. HONEST, reliable and fair! i wouldn't use anyone else!

Kenny Hallam's Profile Image
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Kenny Hallam, 3+ years ago

Wish we would have replaced our system sooner. Because of their great technicians and the new AC unit they recommended we have cut our electric bill in half.

T.J. Beasley's Profile Image
T.J. Beasley, 3+ years ago

Facemyer Air Conditioning & Heating serviced my A/C unit a few weeks ago and did a wonderful job. The tech was very polite and knowledgeable. He identified the problem quickly and explained everything to me in a way I could understand. I highly recommend Facemyer to anyone in need of HVAC services. Thanks!

Ellen Logue's Profile Image
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Ellen Logue, 3+ years ago
Joey G's Profile Image
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Joey G, 3+ years ago
Kai H's Profile Image
Kai H, 3+ years ago

First off, where do I start - this customer was WOWed!
I was extremely surprised and satisfied with the service I received from the sales process through the installation of my new AC unit.
Jason was my sales rep, he was timely, professional, and explained all the options to me which gave me peace of mind . Based the other quotes I received from other AC service, Facemyers wasn't the least expensive "investment"; however, I felt at ease with the sales approach vs someone telling me what to buy. I basically had several options to choose from with Facemyer.
I also had the option when the installation crew would come in once the paperwork for financing was determined. The financing was a big plus due to the 0% rate for 60 months.
The installation crew basically continued on the same positive foot - timely, professional, clean, explained what they were doing (and didn't mind my questions), and explained how my new system works. My new unit looks extremely nice and neat compared to my older system.
Overall, I am extremely happy and I would suggest Facemyer to anyone I know. Facemyer and all their reps went above and beyond my expectations.

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