Reviews
Super fast service respectful of my house couldn't even tell they were here except for the face my new a.c. was installed and my house was cool. Super competitive on price with the system we purchased. Couldn't be happier.
Absolutely the best! Guys were professional, clean, and extremely knowledgable. As a new family to the area, I'm glad I found the right AC company. Thanks Rodney.
A friend referred me to Facemyer as I had a very old a/c unit that was going to need to be replaced anytime. I contacted Facemyer and it was the best thing I could have done! I don't usually write reviews but Rod and his family and employees deserve this one. They were wonderful, scheduled everything around MY schedule, helped me with financing that I could work with and even gave me a REFUND when they realized they over-estimated the duct work that needed to be done! WHO DOES THAT? I will recommend Facemyer to anyone and everyone that needs air conditioning replacement and repairs. Thank you to a wonderful family owned and operated local business! Support local businesses!!!
Laurie H
I used to be a NATE certified installer of air conditioning units specializing in existing and old homes. After being out of the business for 10+ years, I had a hard time finding a company that had the standards that I had when I installed air conditioning units.
I found Facemyer A/C & Heating through the Trane website since I knew I wanted a Trane product. Facemyer stood out due to them being Trane Certified Technicians and their employees are also NATE certified. On top of that, their reviews on various websites were very good.
From our first contact with Facemyer, it was obvious that I was dealing with professionals. The receptionist who took the call was very polite and scheduled me a consultation with Mr. Facemyer, the son of Rod Facemyer (owner), whose name I cannot remember at the moment.
Mr. Facemyer came out to give us a quote for a new installation of a Trane system to replace a 21 year old system in our home we recently bought. The professionalism was fantastic. I even tried to tell him he didn't have to wear those little booties in the house (we have animals and kids), but he insisted. He quoted us three systems at variying ranges in price. After choosing, we set up an install date.
This is where Facemyer really shines for me, since I was an installer at one time. The installers at Facemyer are extraordinary. It would be a loss if they ever lost these guys. Let's be honest, A/C systems are not the prettiest things in the home. These guys make it as pretty as can be. No excessive mastic all over the place. Clean mastic lines up around the duct work, 90 degree bends in the copper lines, trim around the platform edges, caulking cleaned up with a damp rag, caulking around the new filter back grill. That's just around the air handler.
The outside unit was paid just as much attention. All this attention and they were done before 5pm on a full install. Granted the air handler was in my garage and very accessible, but with the amount of attention to detail, their speed was very impressive.
I had this installed yesterday and this morning I took pictures of it just to show some guys in my office.
Totally happy with Facemyer. They are now our A/C people.
Came back from vacation at midnight and found air conditioner not working. Called a bunch "24 hour" air conditioner servicing places and it turns out many of these don't answer the phone, and those that do are only taking appointments for the next day. Facemyer was the only 24 hour service that actually called us back and were willing to come out for a reasonable rate. Jarred came out withing a 1/2 hour and fixed our air conditioner. He was super nice and knowledgeable. Thanks.
Called on Friday had everything set up and ordered the same day for install on Tuesday couldn't even tell they were here other than my a.c. is working again better than before
I used to be a NATE certified installer of air conditioning units specializing in existing and old homes. After being out of the business for 10+ years, I had a hard time finding a company that had the standards that I had when I installed air conditioning units.
I found Facemyer A/C & Heating through the Trane website since I knew I wanted a Trane product. Facemyer stood out due to them being Trane Certified Technicians and their employees are also NATE certified. On top of that, their reviews on various websites were very good.
From our first contact with Facemyer, it was obvious that I was dealing with professionals. The receptionist who took the call was very polite and scheduled me a consultation with Mr. Facemyer, the son of Rod Facemyer (owner), whose name I cannot remember at the moment.
Mr. Facemyer came out to give us a quote for a new installation of a Trane system to replace a 21 year old system in our home we recently bought. The professionalism was fantastic. I even tried to tell him he didn't have to wear those little booties in the house (we have animals and kids), but he insisted. He quoted us three systems at variying ranges in price. After choosing, we set up an install date.
This is where Facemyer really shines for me, since I was an installer at one time. The installers at Facemyer are extraordinary. It would be a loss if they ever lost these guys. Let's be honest, A/C systems are not the prettiest things in the home. These guys make it as pretty as can be. No excessive mastic all over the place. Clean mastic lines up around the duct work, 90 degree bends in the copper lines, trim around the platform edges, caulking cleaned up with a damp rag, caulking around the new filter back grill. That's just around the air handler.
The outside unit was paid just as much attention. All this attention and they were done before 5pm on a full install. Granted the air handler was in my garage and very accessible, but with the amount of attention to detail, their speed was very impressive.
I had this installed yesterday and this morning I took pictures of it just to show some guys in my office.
Totally happy with Facemyer. They are now our A/C people.
I had to have the copper lines running from the compressor to the air handler replaced. Troy came out and explained everything to me and gave me the estimate. I felt he was being honest and wasn't recommending extra work as some other companies had done. I decided to go with Facemyer. Justin and Tyler came out and they did an outstanding job. They were very courteous and worked quickly. So, I would say if you need A/C work done don't hesitate to call Facemyer. They will only do the work you need done and you'll be treated like a valuable customer should be treated.
From our beginning meeting with Sales Professional Troy to the installers of our new unit and even a follow up call at end from the Owner. Facemyer Air Conditioning & Heating provided a closed loop installation process that has us extremely happy with our new TRANE AC unit. We highly recommend the Facemyer experience to anyone in the market for a new AC. Walter and Kristen H.