When you need to schedule HVAC services like repairs, maintenance, or installation, you want to make sure that you are partnering with certified professionals. Not just anyone can work on heaters and air conditioners. Aside from having the proper education, you also want to prioritize having a contractor who is NATE-certified.
If you’re looking for an HVAC contractor in Sanford, FL, you’re in the right place. Our team can help with all of your HVAC needs, and we have the certifications to back us up as the best in the area. You can keep reading to learn more about how to know if an HVAC contractor has the proper credentials like NATE certification and why these credentials are so important.
What Is NATE Certification?
When you partner with a NATE-certified HVAC technician, you know that they are up-to-date on the latest training for the industry. NATE stands for North American Technician Excellence. The nonprofit organization offers certifications and training for HVAC professionals.
Once a technician earns the certification, they have to complete additional training every couple of years in order to maintain it. It’s a great way to know that your HVAC technicians are continually learning about the latest technology and trends.
Local Reputation
You also want to do some research online to learn about the reputation of an individual HVAC company or a business. Check reviews across multiple websites, not just the website of the business. Keep in mind that anyone can have a negative review here or there.
But if there are more bad reviews than good reviews, that’s a red flag. You can also read the reviews themselves for patterns in service, either good or bad. If a contractor has a great reputation, that’s a good sign. But, if they have a lot of negative reviews, then that could be a red flag that you want to go with someone different instead.
Professionalism
When you call an HVAC contractor to schedule an appointment and go through the steps for service, they should be professional every step of the way. If they don’t answer the phone the first time you call and you leave a message, you should receive a call back in a timely manner.
A contractor should be knowledgeable about most HVAC topics. When they talk to you about service, they should be able to offer you itemized quotes before completing the service. You should know how much you are spending on individual parts that are needed for your HVAC system as well as the service time.
Of course, a technician may need to go back to their office and do some research on how much it would cost to order parts, but that is totally normal. Just remember that you should never be expected to commit to service if you don’t know how much the project is going to cost.
Call Facemyer Air Conditioning and Heating for NATE-certified HVAC contractors in Sanford, FL. Exceeding Your Expectations With Comfort!