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Laurie Harris's Profile Image
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Laurie Harris, 3+ years ago

A friend referred me to Facemyer as I had a very old a/c unit that was going to need to be replaced anytime. I contacted Facemyer and it was the best thing I could have done! I don't usually write reviews but Rod and his family and employees deserve this one. They were wonderful, scheduled everything around MY schedule, helped me with financing that I could work with and even gave me a REFUND when they realized they over-estimated the duct work that needed to be done! WHO DOES THAT? I will recommend Facemyer to anyone and everyone that needs air conditioning replacement and repairs. Thank you to a wonderful family owned and operated local business! Support local businesses!!!
Laurie H

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Austin Brooks, 3+ years ago

Super fast service respectful of my house couldn't even tell they were here except for the face my new a.c. was installed and my house was cool. Super competitive on price with the system we purchased. Couldn't be happier.

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Austin Brooks, 3+ years ago

Called on Friday had everything set up and ordered the same day for install on Tuesday couldn't even tell they were here other than my a.c. is working again better than before

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Christopher Lee, 3+ years ago

Absolutely the best! Guys were professional, clean, and extremely knowledgable. As a new family to the area, I'm glad I found the right AC company. Thanks Rodney.

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Primrose Evergreen, 3+ years ago

Came back from vacation at midnight and found air conditioner not working. Called a bunch "24 hour" air conditioner servicing places and it turns out many of these don't answer the phone, and those that do are only taking appointments for the next day. Facemyer was the only 24 hour service that actually called us back and were willing to come out for a reasonable rate. Jarred came out withing a 1/2 hour and fixed our air conditioner. He was super nice and knowledgeable. Thanks.

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Archie Dodge, 3+ years ago

I used to be a NATE certified installer of air conditioning units specializing in existing and old homes. After being out of the business for 10+ years, I had a hard time finding a company that had the standards that I had when I installed air conditioning units.
I found Facemyer A/C & Heating through the Trane website since I knew I wanted a Trane product. Facemyer stood out due to them being Trane Certified Technicians and their employees are also NATE certified. On top of that, their reviews on various websites were very good.
From our first contact with Facemyer, it was obvious that I was dealing with professionals. The receptionist who took the call was very polite and scheduled me a consultation with Mr. Facemyer, the son of Rod Facemyer (owner), whose name I cannot remember at the moment.
Mr. Facemyer came out to give us a quote for a new installation of a Trane system to replace a 21 year old system in our home we recently bought. The professionalism was fantastic. I even tried to tell him he didn't have to wear those little booties in the house (we have animals and kids), but he insisted. He quoted us three systems at variying ranges in price. After choosing, we set up an install date.
This is where Facemyer really shines for me, since I was an installer at one time. The installers at Facemyer are extraordinary. It would be a loss if they ever lost these guys. Let's be honest, A/C systems are not the prettiest things in the home. These guys make it as pretty as can be. No excessive mastic all over the place. Clean mastic lines up around the duct work, 90 degree bends in the copper lines, trim around the platform edges, caulking cleaned up with a damp rag, caulking around the new filter back grill. That's just around the air handler.
The outside unit was paid just as much attention. All this attention and they were done before 5pm on a full install. Granted the air handler was in my garage and very accessible, but with the amount of attention to detail, their speed was very impressive.
I had this installed yesterday and this morning I took pictures of it just to show some guys in my office.
Totally happy with Facemyer. They are now our A/C people.

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Archie Dodge, 3+ years ago

I used to be a NATE certified installer of air conditioning units specializing in existing and old homes. After being out of the business for 10+ years, I had a hard time finding a company that had the standards that I had when I installed air conditioning units.

I found Facemyer A/C & Heating through the Trane website since I knew I wanted a Trane product. Facemyer stood out due to them being Trane Certified Technicians and their employees are also NATE certified. On top of that, their reviews on various websites were very good.

From our first contact with Facemyer, it was obvious that I was dealing with professionals. The receptionist who took the call was very polite and scheduled me a consultation with Mr. Facemyer, the son of Rod Facemyer (owner), whose name I cannot remember at the moment.

Mr. Facemyer came out to give us a quote for a new installation of a Trane system to replace a 21 year old system in our home we recently bought. The professionalism was fantastic. I even tried to tell him he didn't have to wear those little booties in the house (we have animals and kids), but he insisted. He quoted us three systems at variying ranges in price. After choosing, we set up an install date.

This is where Facemyer really shines for me, since I was an installer at one time. The installers at Facemyer are extraordinary. It would be a loss if they ever lost these guys. Let's be honest, A/C systems are not the prettiest things in the home. These guys make it as pretty as can be. No excessive mastic all over the place. Clean mastic lines up around the duct work, 90 degree bends in the copper lines, trim around the platform edges, caulking cleaned up with a damp rag, caulking around the new filter back grill. That's just around the air handler.

The outside unit was paid just as much attention. All this attention and they were done before 5pm on a full install. Granted the air handler was in my garage and very accessible, but with the amount of attention to detail, their speed was very impressive.

I had this installed yesterday and this morning I took pictures of it just to show some guys in my office.

Totally happy with Facemyer. They are now our A/C people.

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Hugo Nieto, 3+ years ago

I called after hours (6pm) for my AC which had stopped working. With a toddler at home I was in need of fast service. The answering service which took my call said someone would get back to me within the hour. That time frame concerned me, but it was in 10mins that the serviceman (Dale) called me. He said he would be here in 20 to 25 mins...he arrived in 20. He was here 40 mins total with a fair price for the repair. I was told up front of a $104.00 service call.
I am impressed and grateful for the prompt service. I asked Dale how long this company has been in business as I had not heard of them before and he replied since the 1990s.
I plan on keeping the Facemyer sticker Dale gave me at eye level on my ac unit as i will be using them again.

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Camille Cira, 3+ years ago

We have been using Facemyer Air Conditioning since 1996 when they installed our unit. They are always professional, knowledgeable and courteous. I have recommended them many times over the years.

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Lauren Phelps, 3+ years ago

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