Facemyer's customer service was excellent on my recent HVAC repair! They were able to get to my home sooner than promised, Rodney, the tech, was very informative and made short work of diagnosing and effecting the repair. He and their office staff even facilitated the transfer of the balance of the warranty on the system as we had just recently purchased the home. Now I have 5 more years of 100% parts warranty. I also signed a contract for semiannual servicing that will save me an additional % of their service rate when the next repair is needed.
I cannot say enough in one short review about how wonderful Facemyer A/C & Heating has consistently been over 20+ years of using! I am a single woman and they treat me with respect and dignity (rare trait these days!). I've not only purchased two complete A/C units over the 20+ years (first one still worked, I just decided to upgrade to a better SEER) and I've always had Facemyer perform a maintenance check twice a year. I just can't believe how knowledgable and trustworthy their tech's are. In particular, I've had Ferris as my tech for more years than I can count, and he always feels like a long lost friend when I see him! He knows my system inside and out, and gives great feedback following my services. I trust his judgement and that of the entire Facemyer company. After 20+ years, my builder still utilizes Facemyer to install and update all her new homes, or remodel jobs. You won't go wrong with Facemyer!
Everyone has been great. Unfortunately we may part ties due to pricing on a new system
A quick appointment upon calling and prompt at appointment time. Ryan was friendly and went right to work checking the entire unit. All was good and he changed our filter. Excellent service.