I had to have the copper lines running from the compressor to the air handler replaced. Troy came out and explained everything to me and gave me the estimate. I felt he was being honest and wasn't recommending extra work as some other companies had done. I decided to go with Facemyer. Justin and Tyler came out and they did an outstanding job. They were very courteous and worked quickly. So, I would say if you need A/C work done don't hesitate to call Facemyer. They will only do the work you need done and you'll be treated like a valuable customer should be treated.
From our beginning meeting with Sales Professional Troy to the installers of our new unit and even a follow up call at end from the Owner. Facemyer Air Conditioning & Heating provided a closed loop installation process that has us extremely happy with our new TRANE AC unit. We highly recommend the Facemyer experience to anyone in the market for a new AC. Walter and Kristen H.
I was recommended this company by my friend who is a house inspector for the Orlando area. I was quite pleased with my entire experience. I spoke with the owner of the company a few times and told him what I was looking for and some of the issues I had with AC units in the past. When Jason came out for the initial inspection I was very impressed with the thoroughness and attempt to make sure every question and concern I had was answered. The poor guy spent about 3 hours at my house measuring windows, spaces, doing home energy audits... At the end of all this he did not attempt a "hard sale" which I was concerned about, instead he simply said thank you for your time and give me a call if you would like to purchase the unit. I informed him the following day I was interested and the unit was installed within a week. This company also does all their own installations and the technicians are well experienced and knowledgeable.
Overall I was very pleased with the purchase and experience and would recommend them to anyone.
Wish we would have replaced our system sooner. Because of their great technicians and the new AC unit they recommended we have cut our electric bill in half.
The installation went really well. With all the A/C companies I've dealt with in the past, Facemyer is, by far, the best. I'm really glad I chose Facemyer and extremely happy with the installation of the Air Handler and Heat pump. All the technicians were professional, courteous and friendly. I will definitely choose Facemyer in the future as well as recommend Facemyer to my family and friends.
Facemyer Air Conditioning & Heating serviced my A/C unit a few weeks ago and did a wonderful job. The tech was very polite and knowledgeable. He identified the problem quickly and explained everything to me in a way I could understand. I highly recommend Facemyer to anyone in need of HVAC services. Thanks!
First off, where do I start - this customer was WOWed!
I was extremely surprised and satisfied with the service I received from the sales process through the installation of my new AC unit.
Jason was my sales rep, he was timely, professional, and explained all the options to me which gave me peace of mind . Based the other quotes I received from other AC service, Facemyers wasn't the least expensive "investment"; however, I felt at ease with the sales approach vs someone telling me what to buy. I basically had several options to choose from with Facemyer.
I also had the option when the installation crew would come in once the paperwork for financing was determined. The financing was a big plus due to the 0% rate for 60 months.
The installation crew basically continued on the same positive foot - timely, professional, clean, explained what they were doing (and didn't mind my questions), and explained how my new system works. My new unit looks extremely nice and neat compared to my older system.
Overall, I am extremely happy and I would suggest Facemyer to anyone I know. Facemyer and all their reps went above and beyond my expectations.
EDIT: OVERALL EXCELLENT SERVICE - DONT KNOW WHY GOOGLE IS POSTING THE #3 VS EXCELLENT.