Reviews

Reviews

From 184 reviews
Ashli Cribb

I would highly recommend Facemyer AC & Heating. They were prompt, courteous, and knowledgeable. Ryan our technician was extremely thorough and put things into terms that my husband and I could understand. I would absolutely recommend their …

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via Google
Jerry Pogorzelski

Friendly, excellent service, reasonable price . Even came back the next day to give us a nicer vent cover for inside our home.

via Facebook
Laura Best

Always on time very friendly techs have done business with them for over thirty years won’t use anyone else

via Facebook
James Baker

The service was very prompt and efficient, especially for a Sunday. I was able to make my deadline for picking up my grandkids. Rodney Ferris was knowledgeable and kept me well informed as he diagnosed the problem.

Response from business owner

Thank you Mr. Baker

via Google
Bob Janoske

We have the semi-annual service contract, and are extremely satisfied with it. Our technician always explains what he is doing and what needs additional attention.

Response from business owner

Thank you for the great review Bob! We are very happy to hear that you are happy with our services. We look forward to taking of your air conditioning needs for years to come.

via Google
Dana Wilkin

Ferris is always a pleasure and very professional

Response from business owner

Thank you for the 5 star review Dana! Ferris is a great and honest service technician and are happy to hear that your are pleased with the services performed.

via Google
Ken Watkins

I have always been extremely pleased with the work done by Facemyer Air Conditioning and would go back to them in the future.

Response from business owner

Thank you for the great review Ken! We greatly appreciate your business and look forward to assisting you in the future.

via Google
Linda Koval

We are always pleased with the work of Facemyer, and especially our tech Rodney Ferris. He is a complete professional.

Response from business owner

Thank you for the 5 star rating Linda! We greatly appreciate your business!

via Google
Linda Hurtt

As always a wonderful experience! On time, efficient and helpful! Thank you

Response from business owner

Thank you for the 5 star rating Linda!

via Google
Zach Anderson

I've always been pleased with the professionalism and promptness of Facemyer.

Response from business owner

Thank you for the 5 star rating Zach! We greatly appreciate your business!

via Google
Cody Murdock

Just had Corey come out and diagnose my inside unit he was very knowledgeable and explained everything to me and was very quick and courteous

He was very professional even wore shoe covers each time he entered my home. He wasn’t suppose to …

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Response from business owner

Thank you so much for the great review Cody! We greatly appreciate your business and look forward to taking care of your air conditioner for many years to come!

via Google
amy demers

I am always amazed by the incredible customer service I get from Facemyer. Whether it's just an interaction with the terrific people who work in the office, or a service call from a genius technician like Rodney Ferris, my experience with …

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Response from business owner

Thank you for the great review Amy! We greatly appreciate your business!

via Google
Kay Govocek

Ryan with Facemyer heating and cooling was great. Very professional, thorough, explained exactly what needed to be done and was quick!

Response from business owner

Dale has been with us for several years and is extremely valuable to our company.

via Google
Jim Spence

Great customer service. Very knowledgeable technician.

Response from business owner

Thank you for the 5 star rating Jim! We greatly appreciate your business!

via Google
Shirley Kennedy

Rodney is so wonderful. He is always willing to explain the service that he is performing in a manner that I understand.

Response from business owner

Thank you for the 5 star rating Shirley! We greatly appreciate your business!

via Google
David Peterson

Courteous and took the time to explain what he was doing. I've referred a good friend who wants to do a whole house mini-split system. He was impressed by Rod's answers to his many questions and intends to have Facemyer do the work. He's an…

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Response from business owner

Thank you for the great review David! We greatly appreciate your business and referral!

via Google
Pat Miller

Very knowledgeable, very professional, came within 2 hours of my call as my A/C was out, up and cooling within 45 minutes, very reasonable cost.

via Facebook
Gene Golsen

Effective reasonable got the job done.

Response from business owner

Thank you for the 5 star rating Gene! We appreciate your business!

via Google
Jeffery Gibbs

Facemyer's customer service was excellent on my recent HVAC repair! They were able to get to my home sooner than promised, Rodney, the tech, was very informative and made short work of diagnosing and effecting the repair. He and their …

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Response from business owner

Thank you for the great review Jeffery! We greatly appreciate your business!

via Google
Lorraine Holland

I cannot say enough in one short review about how wonderful Facemyer A/C & Heating has consistently been over 20+ years of using! I am a single woman and they treat me with respect and dignity (rare trait these days!). I've not only …

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Response from business owner

Thank you for the fantastic review Lorraine! We greatly appreciate your business!

via Google
richard narea

Everyone has been great. Unfortunately we may part ties due to pricing on a new system

Response from business owner

Thank you for the 5 star rating Richard! I hate to hear that our pricing for a new system was higher than expected. We work hard to be competitive in the market and I will personally see what I can do moving forward with our pricing for new system installations.

via Google
Carl Rainwater

A quick appointment upon calling and prompt at appointment time. Ryan was friendly and went right to work checking the entire unit. All was good and he changed our filter. Excellent service.

Response from business owner

Thank you for the 5 star rating Carl! We greatly appreciate your business!

via Google
David Kennedy

We have used Facemyer in several of our properties and the service has always been exceptional! They are our “go to” source for all AC related services.

Response from business owner

Thank you for the great review David! We greatly appreciate your business!

via Google
Elizabeth DeRose

Rodney Ferris was prompt, professional and thorough when performing our 6 month A/C tune ups for both my home and investment property. I feel confident that our A/C's are in good hands with Facemeyer!

Response from business owner

Thank you for the 5 star rating Elizabeth! We greatly appreciate your business!

via Google
Nancy Gulbrandsen

Ryan was professional as well as pleasant. He completed necessary work efficiently and in a reasonable amount of time. I will definitely call Facemyer Air Conditioning and Heating for future repairs and maintenance.

Response from business owner

Thank you for the 5 star rating Nancy! We greatly appreciate your business!

via Google
Michael C

So.......in one day, my boat trailer broke, my car was stolen and my air conditioner went out. One of those issues was fixed quickly and for much less than I was expecting. I called Facemyer around 5:30PM, fully expecting them not to come …

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Response from business owner

Thank you for the great review Michael! We greatly appreciate your business!

via Google
Berry Steverson

Woke up to a burning smell at 4AM. Finally tracked it down to coming from the AC vent. Called them up when they opened and they were out to my house same day. I have an older unit and the guy simply replaced the part (blower motor) instead …

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Response from business owner

Thank you for the great review Berry! We greatly appreciate your business!

via Google
RA Wilson

Facemyer is very easy to work with and will make sure the job is done right. Customer Service communicates well! Ferris has been servicing our system for years it is nice to see a friendly face each time

Response from business owner

Thank you for the 5 star rating! We greatly appreciate your business!

via Google
Andrew Albach

Being new to the area it’s always a challenge to find quality companies in the home repair service technicians ... from the moment I called to schedule the service (AC died) the office staff was pleasant and accommodating all the way …

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Response from business owner

Thank you for the great review Andrew! We greatly appreciate your business and look forward to taking care of your air conditioner for years to come!

via Google
Joyce Ehrecke

I have used Facemyer services since 2016 and am vey pleased with the response of the office staff and with the technicians who have been providing my maintenance plan. Ryan performed my AC/Heating maintenance in a professional and timely …

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Response from business owner

Thank you for the 5 star rating Joyce! We greatly appreciate your business!

via Google
Robert Lloyd

AC maintenance done today. Exceptional service as usual.

Corey knows exactly what needs to be done, courteous, professional, and efficient. Do not shop just on price alone. Highly recommend Facemyer and a good friend just purchased also …

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Response from business owner

Thank you for the great review Robert! We appreciate your business and your recommendation!

via Google
Cary Schmitt

A truly positive experience! The owner handled more than just my initial call. It's a service industry fact that each company has periods of backlogs in which immediate remedy isn't always possible for every need. Rodney Facemyer was honest…

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Response from business owner

Thank you for the great review Cary! I hope we can do business together in the near future!

via Google
Peter Guske

Thank you for the prompt work of your employee Corey. He just finished repair of AC unit on one of our rentals. Corey arrived early, completed work promptly. What more can you ask? I cant say your prices are the lowest in town ($300+ to …

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Response from business owner

Thank you for the great review Peter! We greatly appreciate your business!

via Google
phillip preedom

Ferris is always on time, honest and gets the job done couldn't ask for more

Response from business owner

Thank you for the 5 star rating Phillip! We appreciate your business!

via Google
Jennifer Hall

We have been using Facemyer for years and have been extremely satisfied. They are prompt, friendly, helpful, and respectful. Whenever we have asked for advice, they are honest, informative, educational, and never pushy. We have had our tech…

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Response from business owner

Thank you for the great review Jennifer! We greatly appreciate your business!

via Google
Sandra Garcia

In all the years that I have been your customer, your service has never let me down. I don't trust the installation, maintenance, or repair of our AC to anyone else. Your office staff and your technicians are excellent professionals in your…

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Response from business owner

Thank you for the great review Sandra! We greatly appreciate your business!

via Google
Marsha Ewing

Company was referred by previous customer and friend they excelled my expectations with professionalism and customer satisfaction..

My service tect Rodney Ferris, was a pleasure to work with.

Response from business owner

Thank you for the great review Marsha! We appreciate your business!

via Google
Brian Goodwin

Called them on a Saturday afternoon and they showed up within an hour and fixed our A/C issue. Grest experience!

via Google
frank brown

Corey is one of the best that does my air condition service person that does my unit, and he's very honest and very well like in every way.

via Google
Kalpesh Gohill

These guys know AC. You can rely on Facemyer to get the job done right, consistently, and at a fair price! Would definitely recommend �

via Facebook
Marge Bahil

Awesome company. Have been with them for a long time. Will never steer you wrong. Owner Rodney and his technicians are down to earth caring people who truly care about their customers. I would recommend this company in a heart beat. Keep up…

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Response from business owner

Thank you for the great review Marge! We greatly appreciate your business!

via Google
Janice Boncella

Efficiently diagnosed and corrected our a/c problem. Did not try to oversell a repair! Fair price!

Response from business owner

Thank you for the 5 star rating Janice! We appreciate your business!

via Google
Warren Lee

Same day response, got us working quickly, Thanks

via Google
Carol Mataras

Corey is the absolute best technician at Facemyer. He is thorough and takes the time to explain what he did while here, in a way we can understand. Highly recommend!!

Response from business owner

Thank you for the 5 star rating Carol! We greatly appreciate your business!

via Google
Barbara Thornton

Professional, reliable and fixed a big problem that another A/C company caused with a poor installation. Facemyer cam out and graciously replaced, repaired and helped us with dealer issues regarding payment. Highly recommended!

Response from business owner

Thank you for the great review Barbara! We appreciate your business!

via Google
Matthew Brzozka

We had Ferris (technician) out assess our issue with heating not turning on. He was extremely knowledgeable of our Trane system and was able to describe diagnostics he was performing in detail. Not only was he able to fix the issue but he …

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Response from business owner

Thank you for the great review Matthew! We find that ongoing training is the key to success in knowing our products inside and out. We greatly appreciate your business!

via Google
Cordoba Orthodontics

When Tim came out to assess our 4 AC units for filter changes and maintenance contract, we mentioned that we had the air "balanced" in the building multiple times over the past 8 years. However a couple of rooms would always revert back to …

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Response from business owner

We are excited to have you as a new service agreement customer.

via Google
joe workman

Farris our service person was awesome. Knowledgeable and friendly. Office staff the same. Would highly recommend this company.

Response from business owner

Thank you!

via Google
R Janoske

Our Technician from Facemyer Air Conditioning has been performing general maintenance and repair service since March, 2015, and we couldn't ask for anyone better. He is always thorough, and explains all findings and what was performed. He …

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Response from business owner

Thank you for the great review! We greatly appreciate your business!

via Google
Glen Williams

Service man arrived promptly for scheduled appointment, did an examination of my ac system find source of my problem. Did an outstandingly excellent job of repairing my system. The charges were very reasonable and were explained before …

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Response from business owner

Thank you Mr. Williams

via Google
Brian Barrelle

Scheduling the appointment was easy and the young lady scheduling the appointment was very pleasant. The courteous call just before the technician is headed to your location is a huge benefit if you are at work and need to leave to meet …

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Response from business owner

Thank you for the great review Brian! We greatly appreciate your business!

via Google
Jonathan Jones

Called Facemyer AC in July of 2017 as our 18 year old unit died and it was sweltering. They were the only AC company that expedited a sales call, were out the next day (I called late afternoon). I called 3 other companies and was told it …

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Response from business owner

Thank you Mr. Jones.

via Google
Katie Lawless

Having your AC go out in June in FL is NOT fun! It was imperative that we get it fixed asap. Having heard so much about Facemyer AC we decided to give them a try. They came out quickly and had the part ordered and installed in 12 hours! We …

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Response from business owner

Thank you for the great review Olivia! We greatly appreciate your business!

via Google
David Bogart

1st time using Facemyer and was very impressed. The Tech was very friendly and knowledgeable. He took the time to explain and prove the problems that he uncovered with my unit. Best of all, he listened to all my concerns. Great 1st …

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Response from business owner

Thank you Mr. Bogart

via Google
firelou17

Being after hours, Farris responded very quickly, was very knowledgeable and friendly. He quickly diagnosed the problem, but unable to repair as a part needed to be ordered. Excellent service. Thank you!

Response from business owner

Thank you. We try to service all of our customers after hours.

via Google
Crystal Ferwerda

Very helpful. Fast and efficient service.

Response from business owner

Thank you for the 5 star rating Crystal! We appreciate your business!

via Google
C T

I have been using Facemyer Air Conditioning for over 30 years.

Service as always been top quality.

Response from business owner

Thank you for the 5 star rating C T! We greatly appreciate your business!

via Google
Zach S

I recently reached out to Facemyer to have my A/C inspected and routinely serviced. My A/C has been running for hours on end every day and I suspected that it was in need of maintenance.

I previously reached out to another HVAC company the …

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Response from business owner

Thank you for the fantastic review Zach! We greatly appreciate your business and look forward to servicing your air conditioner for years to come.

via Google
melanie bain

The best A/C Business in this area

Response from business owner

Thank you for the 5 star rating Melanie! We appreciate your business!

via Google
Carlos Saenz

Great service. The technician, Mr. Ferris, came the day after we called, he was professional, friendly and repaired our AC unit quickly.

Response from business owner

We are excited to have you as a new customer Carlos.

via Google
Jerry Presley

Cory was very professional courteous and answered all my questions I would recommend him to my friends

Response from business owner

Thank you for the 5 star rating Jerry! We appreciate your business!

via Google
Michael Prusak

Corey was very knowledgeable, professional and courteous. He had our unit up and running in no time!

Response from business owner

Thank you for the 5 star rating Michael! We greatly appreciate your business!

via Google
Jea Mc

Responded quickly, got the job done fast and my AC is back working again!

Response from business owner

Thank you!

via Google
Emma Esworthy

Dale provided excellent service, quick response time, and ensured throughout the day that my service was restored completely! Awesome experience!!

Response from business owner

Thank you for the 5 star rating Emma! We appreciate your business!

via Google
Carolyn Duncanson

Everything I expected and more. Work was done efficiently, extra assistance was given, and I feel confident that my air conditioning system has been maintained optimally. Thank you!

Response from business owner

Thank you Carolyn!

via Google
Joanne Coury

Dale fixed our AC when another company could not figure out the problem!!! He was quick, efficient and most importantly knowledgeable!!

Response from business owner

We are looking forward to servicing your home.

via Google
Vic Nesheim

I've been with Facemeyer for over 10 years. Always professional, on-time and get the job done.

Response from business owner

Thank you Vic

via Google
Teri Simpson

Called them on a holiday weekend, they came out and had the system up and running within 3 hours of my call to them.

Response from business owner

Thank you for the 5 star rating Teri! We appreciate your business!

via Google
David Montague

They were on time, professional and offered options. Thanks for the great job!

Response from business owner

Thank you for the 5 star rating David! We appreciate your business!

via Google
Valli Boungard

Best service we've ever used. Really appreciate it.

Response from business owner

Thank you!

via Google
Mike Enzor

Dale came out to replace a Capicitor ( I think) he went through all units inside and out, cleaned and inspected them, gave a few recommendations ,explained how things worked.....( I'm an idiot when it comes to stuff like this) doing this …

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Response from business owner

Thank you for the great review Mike! We greatly appreciate your business!

via Google
Robert Strader

For many years I have dealt with facemyer. They have yet to disappoint me. Their staff is both friendly and detailed and thorough.

Response from business owner

We enjoy servicing your home Mr. Strader

via Google
Barry Sowder

Facemyer does a great job for me!

Response from business owner

Thank you for the 5 star rating Barry! We appreciate your business!

via Google
gt stack

The technician, Corey, is the best in the ac business

Response from business owner

Thank you for the 5 star rating! We gratly appreciate your business!

via Google
Manley Rusho

SUPER Office gal and service guy are the best

Response from business owner

Gina is our wonderful dispatcher and loves speaking with our customers. Thank you Manley.

via Google
Marcia Long

Our ac stopped working on Mother's Day and the ac service we usually use was out of town until Tuesday. As we did not care to wait thst long, we checked with our online Neighborhood recommendations and as this was the most recommended …

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Response from business owner

Thank you for the great review Marcia! We appreciate your business!

via Google
Phillip Preedom

Ferris got right to work and was friendly and efficient

Response from business owner

Thank you for the 5 star rating Phillip! We appreciate your business!

via Google
Barbara wiseman

Always a great job. Very professional and courteous.

Response from business owner

Thank you for the 5 star rating Barbara! We appreciate your business!

via Google
Kim Bortell

They always take care of my AC needs. Thanks as always!

Response from business owner

Thank you for the 5 star rating Kim! We greatly appreciate your business!

via Google
Mandeep Bhalla

One of the best HVAC professionals in Sanford area. Highly recommended!!!

Response from business owner

Thank you for the 5 star rating Mandeep! We appreciate your business!

via Google
Tim Meagher

Excellent Service.

Response from business owner

Thank you for the 5 star rating Tim!

via Google
Mike Enzor

Dale came out today (actually the same day I called them) put on little booties which I explained were not necessary due to we have 3 dogs, but he wore them anyway. He went through, inspected and cleaned both the inside and outside units, …

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via Facebook
Richard Narea

Pam was really nice and got to meet Dale that was very pleasant and great to deal with. Very knowledgeably.

Response from business owner

Thank you Richard for the great review. We were happy to service you.

via Facebook
Austin Brooks

Super fast service respectful of my house couldn't even tell they were here except for the face my new a.c. was installed and my house was cool. Super competitive on price with the system we purchased. Couldn't be happier.

Response from business owner

Thank you for the great review Austin! We greatly appreciate your business!

via Google
Laurie Harris

A friend referred me to Facemyer as I had a very old a/c unit that was going to need to be replaced anytime. I contacted Facemyer and it was the best thing I could have done! I don't usually write reviews but Rod and his family and …

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Response from business owner

Thank you for the great review. We are celebrating our 20th year anniversary, so we must be doing something right and will continue to be better than ever.

via Google
Primrose Evergreen

Came back from vacation at midnight and found air conditioner not working. Called a bunch "24 hour" air conditioner servicing places and it turns out many of these don't answer the phone, and those that do are only taking appointments for …

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Response from business owner

Thank you for the great review Primrose! We greatly appreciate your business!

via Google
Harvey Eidenberg

Facemyer is highly recommended by us to install/service your A/C system. We're lucky to have found them.

Response from business owner

It has been a pleasure servicing your home Mr. Eidenberg.

via Google
Chris Gardner

Absolutely the best! Guys were professional, clean, and extremely knowledgable. As a new family to the area, I'm glad I found the right AC company. Thanks Rodney.

Response from business owner

Thank you for the fantastic review Chris! We greatly appreciate your business!

via Google
Austin Brooks

Called on Friday had everything set up and ordered the same day for install on Tuesday couldn't even tell they were here other than my a.c. is working again better than before

Response from business owner

Thank you Austin Brooks!

via Facebook
Archie Dodge

I used to be a NATE certified installer of air conditioning units specializing in existing and old homes. After being out of the business for 10+ years, I had a hard time finding a company that had the standards that I had when I installed …

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Response from business owner

Thank you for the great review Archie! I am very happy we were able to assist you with your installation and exceed your expectations. Please reach out whenever you need assistance and we'll be happy to help!

via Google
Archie Dodge

I used to be a NATE certified installer of air conditioning units specializing in existing and old homes. After being out of the business for 10+ years, I had a hard time finding a company that had the standards that I had when I installed …

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via Facebook
Craig R

I was recommended this company by my friend who is a house inspector for the Orlando area. I was quite pleased with my entire experience. I spoke with the owner of the company a few times and told him what I was looking for and some of the …

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Response from business owner

Thank you for the fantastic review Craig! We look forward to taking care of your air conditioners for years to come!

via Google
Maggie King

This company was recommended to us by a friend. They are totally professional. The owner actually called us to thank us for our business! The installation crew was professional,courteous and knew what they were doing. They were neat and …

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Response from business owner

Thank you for the wonderful review Maggie! We greatly appreciate your business and look forward to taking care of your air conditioner for years to come!

via Google
Camille Cira

We have been using Facemyer Air Conditioning since 1996 when they installed our unit. They are always professional, knowledgeable and courteous. I have recommended them many times over the years.

Response from business owner

Thank you so much Camille! We greatly appreciate your business!

via Google
Charles Pitts

I had to have the copper lines running from the compressor to the air handler replaced. Troy came out and explained everything to me and gave me the estimate. I felt he was being honest and wasn't recommending extra work as some other …

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Response from business owner

Thank you for the great review Charles! We appreciate your business!

via Google
Hugo Nieto

I called after hours (6pm) for my AC which had stopped working. With a toddler at home I was in need of fast service. The answering service which took my call said someone would get back to me within the hour. That time frame concerned me, …

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Response from business owner

Thank you Hugo for the great review. We look forward to serving your HVAC needs.

via Google
Kristen Harris

From our beginning meeting with Sales Professional Troy to the installers of our new unit and even a follow up call at end from the Owner. Facemyer Air Conditioning & Heating provided a closed loop installation process that has us extremely…

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Response from business owner

Thank you so much for the positive review Walter and Kristen! We greatly appreciate your business!

via Google
Deborah Nash

I have been using Facemyer since 1992. HONEST, reliable and fair! i wouldn't use anyone else!

via Facebook
Kenny Hallam

Wish we would have replaced our system sooner. Because of their great technicians and the new AC unit they recommended we have cut our electric bill in half.

Response from business owner

Thank you for the great review. We strive to give the best service possible. We reward our customers for referrals.

via Facebook
Steven Placey

The installation went really well. With all the A/C companies I’ve dealt with in the past, Facemyer is, by far, the best. I’m really glad I chose Facemyer and extremely happy with the installation of the Air Handler and Heat pump. All the …

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Response from business owner

Thank you for the 5 star rating Steven! We appreciate your business!

via Google